Back Shop & Flex Capacity

For fleets and shops that already have their own people

Most of what we publish is aimed at businesses that need maintenance handled. This is the opposite case: you already have technicians, you already have bays, and what you actually need is capacity — a place to send the overflow when the season hits, and the jobs your shop isn't set up for.

We work that way in both directions. Our own compactor and fabrication work goes to a partner shop that does it better than we would; they send us the diesel. That's a normal, healthy arrangement between shops that respect each other's lane.

What shops and in-house teams send us

• Overflow during peak — when every bay is full and the queue is a week deep
• Heavy-duty alignment — the equipment most shops don't have
• DPF cleaning and aftertreatment — specialised, and easy to get wrong
• Diagnostics on unfamiliar platforms — the make your team sees twice a year
• DOT/FMCSA inspections — cover when your inspector is out
• Jobs nobody wants — MaxxForce emissions work, surplus military trucks, Unimogs
• Bay-size and lift limits — when the truck simply won't fit where you are

We don't take your customers. Work that reaches us through your shop stays yours — we don't solicit them, we don't market to them, and we invoice you rather than them unless you ask otherwise. A back shop that poaches is a back shop nobody uses twice, and we'd rather have the steady relationship.

How it usually works

1. Tell us the gap — what you can't do, won't do, or don't have room for
2. We scope it — what we can take, what our schedule realistically looks like, and rates in writing
3. You send work as it comes — no minimum, no exclusivity, no commitment to volume
4. We invoice you — on agreed terms, so your customer sees one bill from you

Where it fits

This is the third of three ways to work with us, and the lightest. If you have no one running maintenance at all, that's fleet management as a service. If you have a fleet manager but no technicians, that's fleet maintenance support. If you have technicians and just need capacity, you're in the right place.

Worth knowing either way: we also do on-site work at your location and pickup and delivery, so moving a unit between your shop and ours doesn't have to cost you a driver.

Start the conversation

Call fleet sales at 512-273-7351 or the shop at 512-717-2777. Tell us what you're trying to offload and we'll be straight about whether we're the right shop for it — including when the honest answer is that someone else is better set up for that particular job.

Common questions

Do you work as a back shop for other repair shops and fleets with in-house technicians?

Yes. If you already have bays and technicians, we work as overflow and specialty capacity rather than trying to take over your maintenance. That means taking jobs when you are slammed, handling work your shop is not equipped for — heavy-duty alignment, DPF cleaning, machine work, unfamiliar platforms — and covering DOT inspections when your inspector is out. You keep the customer relationship and the account; we are a vendor to you, not a competitor.

Will you try to take our customers?

No, and it is the whole basis of the arrangement. Work that comes to us through your shop stays yours — we do not solicit your customers, we do not market to them, and we invoice you rather than them unless you ask us to do otherwise. A back shop that poaches is a back shop nobody uses twice.

What can you do that our shop cannot?

It depends on your equipment, but the common gaps are heavy-duty alignment, DPF cleaning and aftertreatment work, diagnostics on platforms your team does not see often, and jobs that need a lift or bay size you do not have. Some shops also send us the work they simply do not want — the MaxxForce nobody will touch, or a surplus military truck.

Can you handle overflow during our busy season?

That is the most common reason shops call. Rather than promise a turnaround we cannot guarantee, we will tell you honestly what our schedule looks like when you call, and fleet-account arrangements can include priority so overflow does not sit behind retail work. Talk to us before your season rather than during it and we can plan for it.

How does billing work for back shop work?

We invoice your shop or your business directly, on terms set in the agreement — not the end customer. Rates are set per arrangement based on volume and the kind of work, and put in writing before anything starts. Call fleet sales at 512-273-7351 to scope it.