Submit a Warranty Claim
Have a concern about a repair we performed? Warranty coverage is set with your service advisor at the time of service and varies by the parts and scope of the work. To start a claim, use the details below and we’ll review it.
How to make a warranty claim
Email your name, your vehicle, the original invoice or repair number, and a description of the issue to warranty@moderndieseltx.com. We’ll review it and get back to you. For anything urgent, call the shop and we’ll help right away.
Contract and fleet customers
Where there is a signed agreement between us — a Master Service Agreement, a fleet management supplier agreement, or a government contract — the warranty terms of that agreement govern, and they take the place of the general position described above. Coverage, the claims process, turnaround expectations, and remedies are whatever the signed terms say they are, and each claim is handled case by case under them.
If you are not sure which applies to your vehicles, your agreement is the authority and your account contact can confirm it. Nothing on this page modifies a signed contract, and nothing on this page should be read as extending its terms to work performed outside it.